FAQ

Frequently Asked Questions

Last changed: Jul 12, 2026
6 sections

Frequently Asked Questions

About the Service

What is the purpose of this service?

This website allows you to create, generate, and download educational materials in PDF format – such as worksheets, games, or visual aids for teaching. Users can use both pre-made materials and generate their own based on specified parameters.

Do I need to install anything?

No. The website runs directly in the browser. Everything needed (including images and settings) is stored locally on your device.

Can I use materials offline?

Yes. After generating, you can save materials as PDF and use them anytime, even without an internet connection.

Subscriptions and Payments

How does individual subscription work?

  • An individual can activate a monthly subscription and get unlimited access to all generation and download features.
  • Payment is made by card online through the Stripe platform.

How does access for schools or organizations work?

  • Organizations can sign an annual contract with bulk access.
  • All users with email addresses in the organization's domain (e.g., @school.cz) can use the service without limits.
  • This access is handled individually, usually based on an invoice.

How can I cancel my subscription?

  • You can cancel your subscription at any time through your account settings or via the Stripe customer portal.
  • The cancellation process is designed to be as simple as the subscription process. No hidden steps or support contact required.
  • Access remains active until the end of the current billing period.

How do I request my data or delete my account?

  • Under GDPR, you have the right to access and delete your data.
  • You can find self-service tools in your User Account Settings to "Download My Data" or "Delete My Account".
  • Account deletion includes a 30-day grace period during which you can reverse the request.

How do I file a formal complaint?

  • We take all concerns seriously. If you have an issue with the service or content, please refer to our Complaints and Withdrawal Policy document or contact us directly via email.
  • We aim to respond to all complaints within 30 days.

Do you offer a trial version?

  • Yes, we occasionally offer time-limited trial periods or free sample materials.
  • Availability depends on current promotions.

Account and Login

How do I log in?

  • Login is through your Microsoft or Google account.
  • You don't need to remember another password – secure login is provided through these providers.

What data do you store about me?

  • We store your name, surname, and email (for legitimate interest in managing your subscription account).
  • We also store a randomly generated identifier and usage data – these are pseudonymous data processed on the basis of legitimate interest for internal statistics and service improvement. See the Privacy Policy for details.

Do you use cookies?

  • No, the website doesn't use third-party tracking cookies.
  • We use Local Storage and IndexedDB to store your custom settings and uploaded images; this data stays only in your browser and is not sent to the server.
  • We also store a randomly generated identifier which, together with usage data, is sent to the server for internal statistics (pseudonymous data on the basis of legitimate interest).

Material Generation

Can I use my own images or text?

  • Yes. In the editor, you can upload your own images, which are stored only on your device (never on the server).
  • You can also change text, colors, format, and other parameters as needed.

In what format are materials saved?

All outputs are in PDF format, ready for printing or digital use.

Can generated materials be used in teaching or shared?

  • Yes. You can use materials in teaching, print them, or share with students.
  • However, you may not sell them or publish them as your own commercial product.

Complaints and Withdrawal

Can I request a refund?

  • For subscriptions, you cannot withdraw after starting to use the service (digital content).
  • However, if you believe there was a payment error or service malfunction, contact us – we'll try to resolve everything individually.

Technical Questions

On which devices does the website work?

  • The website works on all modern browsers – we recommend Chrome, Edge, or Firefox.
  • Basic functions work on mobile devices, but we recommend using a computer or tablet.

I lost my data or settings – what should I do?

  • If you clear your browser history or data, you will lose content stored in Local Storage or IndexedDB.
  • We recommend always downloading finished materials as PDF and saving them to your disk.